For the most accurate print minimums, please refer to the specific service pages on our website.
All shirt sizes in an order will be printed with the same image size unless otherwise requested. Different image sizes being printed on different shirt sizes will be treated as a new order and priced as such. An image size printed within 1 inch of any seam is subject to distortion, print imperfections, and/or other small inconsistencies. These are all considered acceptable goods. We will not assume responsibility for print imperfections due to printing too closely to seams.
Seam, Collar and Zipper Printing
We do our very best to produce the best looking prints any time we pull a squeegee. However, printing on or over any seams, collars, pockets, zippers or otherwise is subject to distortion, print imperfections, and/or other small inconsistencies. These are all considered acceptable goods and will not be considered misprints.
All Over Printing
Due to the complex nature of the all over printing process, there are several differences that need to be expected and understood. Quotes for all over printing are not final until artwork and a mockup have been seen and discussed. Due the method in which all over printing is produced, shirts are rarely “perfect” prints. A higher level of variation from print to print must be expected and accepted. We do not recommend printing solid ink across areas where seams may exist. Inconsistent ink deposits are normal and considered acceptable. The same seam issues apply to all over printing as we’ve mentioned above (see Seam, Collar, and Zipper Printing section). Registration is expected to be kept loose with a quarterinch variation considered acceptable. Folds in the shirt during the printing process are normal. Folds that lead to ink gaps in the print that are under 3” long are considered acceptable.
Since water based and discharge inks actually dye fabric and are not plastic inks sitting on top of the shirt, we will not be responsible for fading or weathering of goods. Once a print leaves our facility, we are not in control of the elements a print will endure, such as wash temperature, abrasiveness, soaps and chemicals, etc. and therefore can not guarantee the wash down and weathering of the product.
We print with the highest quality products and equipment available for water based and discharge ink and have scores of ecstatic clients because of such. We take great pride in the quality of our work. That being said, very small amounts of washdown on ink colors should be expected with each additional wash since fabric will fade with additional washing.
In order to ensure image longevity and vibrancy, we recommend machine wash cold, tumble dry low for all water based and discharge ink prints. Foil prints should be washing inside out and line dried. All goods should be washed before wearing, especially allover prints.
Prior to a first wash, it is completely normal to feel a slight “hand” with discharge ink on the shirt. Once the shirt has been washed, this feeling generally goes away and the hand is very soft and smooth. If specialty or high opacity inks are requested, the hand can vary and be more apparent.
We will do everything we can to ensure images are printed in a consistent location on all garments within a run. However, small variations should be expected. For example, if a request is made for an image to be printed 2" below the bottom of a collar, a 3/4" standard deviation in either direction will be considered acceptable. If a request is made for images to be printed near the tag area on the back of the shirt and directly over the tag, it could have small ink coverage inconsistencies and will be considered acceptable.
Reorder Ink Color
Due to the nature of water based and discharge ink and different fabric lots, we cannot guarantee exact ink color matches on reorders. We will make every effort to match the original color as best as possible. If you know a reorder will be likely, please let us know and we’ll try to keep ink on hand if at all possible.
Ink Color & Pantone Matching
Due to the nature of water based and discharge inks, we cannot guarantee requested Pantone colors. Our standard ink color list has approximate Pantone values listed with most colors. This value may or may not be used in the mockup provided. We cannot guarantee ink colors based on visual mockups alone. We recommend checking the colors given against a Pantone book. Monitors can vary significantly from one computer to the next. Please check a Pantone book for color accuracy. Pantone books can be purchased from Amazon.com.
Ink Color Change Minimums
Orders are allowed changes of up to 2 ink colors on 1 location at 1 time. After this, all additional ink color changes will become a new order.
Style Change Minimums
Garment style or garment color changes are allowed as long as the minimum order quantity for that particular order is reached.