Turnaround Time

Our standard turnaround time is currently 4 weeks on new orders and 2 weeks on reorders. The term “standard turnaround” refers to orders which are our standard or oversize prints and don’t include additional services on the order. Some of our services and printing methods will add to the standard turnaround time. If you have a specific deadline (see In-Hands Date below) that you need to have met, please notify us when placing your order. Taking more than 24 hours for approving your order will add to your turnaround time. Rush Fees may apply to orders needing a quicker turnaround time than what our standard turnaround time offers. New Creation will not be held responsible for missing deadlines due to weather conditions, power supply interruptions, vendor shortages and errors, shipping errors, or any acts of God. If we expect or foresee any problems in advanced, we will be sure to notify you and work with you to rectify them.

Turnaround Time Example

Let’s say you're printing an oversize design on Next Level’s 6010, getting custom printed neck labels added onto your shirts and the manufacturer labels removed. If the standard turnaround time is 14 business days for printing, +1 day for custom printed neck labels, +1 days for manufacturer label removal, you would be looking at 16 business days for your turnaround time on this particular order. Keep in mind that this does not include shipping time.